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Privacy Policy

Effective Date: 4 August, 2025

At RecoveryCenterGuide.com, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, emails, and related services (collectively, the “Services”).

By accessing or using the Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use the website.

Information We Collect

We collect both personal and non-personal information when you interact with our Services, including:

  • Account Information – Name, email, zip code, and optional details like gender or birthdate.
  • Service Provider Info – If you represent a facility, we may collect your business name, description, and submitted content.
  • Public Content – Any reviews, ratings, or comments you contribute may be visible to others and shared with partner providers.
  • Communications – Emails, form submissions, and call data may be collected and monitored for quality and safety.
  • Transactional Data – If you submit inquiries or payments, we may collect your contact and payment information.
  • Usage Data – Share experiences and gain support in a structured, therapist-led setting
  • Cookies – We and our partners use cookies and similar technologies to personalize content, track analytics, and serve interest-based ads.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Services
  • Improve your user experience
  • Help you connect with service providers
  • Respond to inquiries and provide support
  • Market our Services and those of our partners
  • Ensure legal compliance and secure our platform

How We Share Information

We may share your information:

  • With service providers and partners who advertise or appear on our site
  • With third-party vendors assisting with operations, analytics, or communications
  • If legally required, or to protect our rights or users
  • In the event of a business transfer (merger, sale, or reorganization)

Data Control & Retention

You may adjust cookie settings in your browser

  • Public content (e.g. reviews) may remain visible even if you deactivate your account
  • We retain data as long as needed for legal, operational, or customer service purposes

Children’s Privacy

Our Services are not intended for users under 18. We do not knowingly collect personal information from children. If you believe a child has submitted data, please contact us so we can delete it.

Security

We use commercially reasonable safeguards to protect your data. However, no system is completely secure, and we cannot guarantee the absolute security of your personal information.

Changes to This Privacy Policy

We may update this policy periodically. Material changes will be posted here. Continued use of the site after updates indicates acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to: [email protected]